Return & Refund Policy
Last updated: August 2026
We want you to be satisfied with your purchase. This policy explains how returns and refunds work at MST.
Eligibility
- Items must be returned within 7 days of delivery
- Items must be unused, in original packaging, with all accessories included
- Original invoice must be provided
Non-Returnable Items
Custom or special-order items, and products with signs of installation or use, are generally not eligible for return unless defective.
Refund Process
Once a returned item is inspected and approved, refunds are processed to the original payment method or as store credit, typically within 7–10 business days.
Defective Products
If a product arrives defective or damaged, contact us within 48 hours of delivery for a replacement or repair under warranty terms.